Terms of Service

These Terms of Service ("Terms") govern your use of Boardy, the world's first social AI designed to facilitate meaningful introductions. By sharing your contact information and using Boardy, you agree to these Terms.

Definitions

"Service": The Boardy platform and its functionalities, including facilitating introductions, interactions, and AI phone calls.
"User": An individual who has shared their phone number or email address with Boardy through LinkedIn messaging and completed an AI phone call with Boardy.
"Partner": Organizations that agree to work with Boardy to provide services within their network and share opted-in users with Boardy's global network.
"Profile Information": Information from your public LinkedIn profile that is used to facilitate introductions.

Registration and Service Access

The registration process for Boardy occurs in the following steps:

1. Initial Contact:
- You message the Boardy company page on LinkedIn
- Boardy requests your email address and phone number
- You provide this contact information to Boardy

2. Phone Call and Terms Acceptance:
- After receiving your contact information, Boardy will initiate an AI-powered phone call
- By participating in this phone call, you:
 - Accept these Terms of Service
 - Authorize Boardy to access and use your public LinkedIn profile information
 - Agree to be added to Boardy's matching pool
 - Understand that your LinkedIn profile information will be shared with potential matches

You are not considered a User of the Service, and these Terms do not take effect, until you complete the phone call with Boardy. Prior to completing the phone call, no matching or introduction services will be provided.

User Conduct

Users are expected to maintain respectful behavior when interacting with Boardy and other users within the network. Boardy aims to provide a positive environment for meaningful connections. Inappropriate conduct includes, but is not limited to:
- Using offensive, discriminatory, or inflammatory language
- Engaging in hostile or aggressive communication
- Making inappropriate personal remarks or threats
- Deliberately attempting to manipulate or misuse the AI system
- Any form of harassment or bullying

Violation of these conduct guidelines may result in restriction or removal from the Boardy network, at Boardy's sole discretion. Boardy reserves the right to take appropriate action to maintain service quality for all users.

AI Phone Call and Service Activation

The AI phone call with Boardy is a required step to activate your account and join the matching pool. During this call, Boardy will learn more about you and your preferences. You are responsible for any charges or fees from your phone service provider associated with the call. During this call, any information you share that is publicly available (e.g., LinkedIn profile, job title) will be used to generate your profile and facilitate personalized introductions. Personal information beyond what is publicly available will not be shared unless a double opt-in is provided by both parties.

Privacy and Data Protection

Boardy implements strict data protection measures:
- Email addresses are only shared between users after both parties have explicitly opted in to connect
- Phone numbers are never shared between users under any circumstances
- LinkedIn profile information is used to facilitate meaningful introductions and is shared with potential matches
- All user data is protected and handled in accordance with Boardy's Privacy Policy

Internal Data Access and Usage

The Boardy team has access to and monitors:
- User conversations with Boardy
- Email communications
- LinkedIn messages with Boardy
- User behavioral data

This access is strictly for the purposes of:
- Monitoring and preventing platform abuse
- Improving the product experience
- Resolving user issues and concerns
- Ensuring service quality and safety

While Boardy team members can access individual user data for the above purposes, we maintain strict data handling protocols:
- Specific user information is never exported or used for purposes other than those listed above
- User data is only accessed when necessary for service operation and improvement
- Anonymous and aggregated data may be used for product analytics and service enhancement
- All team members are bound by confidentiality requirements regarding user data

Third-Party AI Processing

To provide our services, Boardy uses industry-leading artificial intelligence providers. By using the Service, you acknowledge and agree that:

Your communications and interactions with Boardy may be processed by third-party AI services including OpenAI, Anthropic, and other AI technology providers. Information processed by these services may include:
- Content of your conversations with Boardy
- Profile information you provide
- Public information from your LinkedIn profile
- Call transcripts and recordings

These third-party providers:
- Process data according to their own privacy policies and security standards
- May retain processed data in accordance with their terms of service
- Are bound by industry-standard confidentiality and security requirements

We select providers based on their security practices and reliability, and we regularly review their compliance with applicable data protection standards. You can request more information about our AI data processing practices by contacting us at privacy@boardy.ai.

Service Operation and Matching Process

By using the Service, you understand and agree that:
1. Your public LinkedIn profile information will be visible to potential matches
2. You will be added to Boardy's matching pool after accepting an AI call
3. Matches will be able to view your LinkedIn profile information before deciding to connect
4. Your email address will only be shared with another user after both parties have explicitly opted in
5. Your phone number will remain confidential and will not be shared with other users

Safety and Well-being Measures

Boardy takes the safety and well-being of its users seriously. While the platform focuses on making introductions and building connections, it is not designed for nor should be used as a substitute for professional advice, including mental health or legal services. We urge users to seek assistance from licensed professionals when needed. If at any time you feel that the conversation with Boardy or another user is inappropriate or raises concerns, we encourage you to discontinue the conversation and contact our support team for assistance.

Partner Network

Boardy collaborates with partner organizations to expand the introduction pool. Users who opt in through partner networks agree to have their profiles included in both the partner network and Boardy's global network for potential introductions.

Feedback

Boardy values user feedback to improve its services. By providing feedback, you grant Boardy a worldwide, royalty-free, perpetual, irrevocable license to use, modify, and incorporate your feedback into our services without restriction.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Boardy and its licensors. You agree not to copy, modify, or distribute any part of the Service without prior written consent.

Payment and Fees

While Boardy is currently free to use, you are responsible for any charges from your phone service provider related to calls with Boardy. Boardy is not responsible for any carrier fees, data charges, or other costs associated with using your phone service to interact with Boardy. If Boardy introduces any service fees in the future, users will be notified in advance, and continued use of the service after the notification period will indicate acceptance of the new fee structure.

Limitation of Liability

Boardy is not liable for any outcomes resulting from introductions or interactions facilitated by the service. Users agree that the connections facilitated by Boardy are done on an "as-is" basis, and Boardy does not guarantee success, financial outcomes, or any particular results from the use of the service.

To the maximum extent permitted by law, Boardy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of its services.

"AS IS" and "AS AVAILABLE" Disclaimer

Boardy's services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, either expressed or implied, about the operation of the service, its availability, or its ability to meet your expectations.

Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of Delaware courts.

Changes to the Terms

Boardy may update these Terms from time to time. Any material changes will be communicated to users via email or platform notifications. Continued use of the service after changes have been made will constitute acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms, please contact us at legal@boardy.ai.